Minimums
- 5 yards/meters minimum for all fabrics
Disclaimer
- Fabrics have not been treated for fire retardancy
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White Fabrics: Darker fibers are a natural component in the
materials used to produce this light shade and are not
considered to be a flaw
-
Slub Fabrics: Slubs are part of the appearance of this fabric
and are not considered to be a flaw
SHIPPING
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Complete street addresses, including zip codes and phone
numbers, are required; Paul Renwick Textiles cannot ship to a
P.O. Box.
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Pricing for shipments outside of the US, UK, and EU is available
upon request. Please provide your VAT# to ship within the EU.
- EORI is required if shipping into the EU.
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Delay of Delivery: Quoted delivery dates are approximate and
Paul Renwick Textiles shall not be responsible for any delay or
failure in performance for any cause beyond their control.
SALES TAX
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By law, Paul Renwick Textiles is required to collect sales tax in
any state or jurisdiction where we have a corporate office and/or
showroom or may otherwise conduct business. Sales tax charges are
based on the state or jurisdiction the orders are shipped to, and
not the state or jurisdiction the business resides in.
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Clients are required to provide a State Resale Certificate or
Exemption form to be considered tax-exempt in a specific state
or jurisdiction – these can be sent to Info@paulrenwick.net.
Clients who provide a valid resale certificate will not be
charged sales tax when goods are shipped into that state,
otherwise, any applicable taxes are required to be paid.
-
Paul Renwick Textiles is responsible for being in compliance
with all applicable state and federal laws, including
responsibility for paying all applicable state and local taxes
imposed on the sales of any applicable products.
RETURNS
-
There is no obligation to accept the return of goods ordered in
error. Should Paul Renwick Textiles make an exception and agree
to accept the return of goods, a minimum 30% handling charge will
be levied.
- All returns must be approved by Paul Renwick Textiles and accompanied by a completed return authorization form. Contact us for details. Returns will
be accepted or credited for items returned only within 7 days from
arrival date, if uncut and in the original condition.
-
Customers must examine goods before cutting or treating, as no
allowance will be made after merchandise has been altered in any
way regardless of the reason. In no event will any labor costs be
accepted.
The following merchandise is not returnable:
- Treated or otherwise used merchandise
- Cut merchandise
- No returns on orders less than 5 yards
REFUNDS
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Refunds must be requested in writing. Please allow thirty days
from approval of the refund request for the issuance of a refund
check. Checks cannot be returned to anyone but the account
billed. Credits must be issued to the client's account.
QUALITY LIMITATION
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Our merchandise is not guaranteed against fading or shrinkage
through cleaning, steaming, and exposure to the sun or the
effects of wear. Paul Renwick Textiles is not responsible for
precise color matching due to possible spinning, yarn, weaving, or
dye lot variations. It is the buyer's responsibility to
request cuttings of current stock for approval, especially when
ordering coordinating textiles.
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We are not responsible for the application or installation of
Paul Renwick Textiles' merchandise. Paul Renwick
Textiles' textiles are not treated or backed. Costs and
arrangements for all special treatments are the responsibility of
the buyer.
CLAIMS
-
All claims against Paul Renwick Textiles, including defects,
shortages, and errors, must be made within seven days after
shipment of the merchandise. Failure to make any claim within
such period shall constitute acceptance of the merchandise and a
waiver of said defects, shortages, errors, or other claims. No
claim shall be made in any event if the merchandise has been
cut, hung, or treated. Paul Renwick Textiles' liability
shall not exceed the contract price and they shall in no event
be liable for labor charges or any other consequential damages.